A group photo of participants at the stakeholders conference held at the White Rhino Hotel.

NYEWASCO held a highly engaging Stakeholders’ Conference at the White Rhino Hotel. The event brought together key partners and stakeholders to discuss critical areas aimed at advancing our mission of delivering reliable and quality water and sanitation services.

The conference was graced by the presence of distinguished guests, including the CECM for Water, Irrigation, Environment, and Climate Change, the County Secretary, and the Chief Officer for Finance. Nyewasco Board Members, Senior Management, staff, and representatives from diverse stakeholder groups also participated, creating a rich forum for meaningful engagement.

Discussions during the conference revolved around Nyewasco’s performance, service delivery, and compliance with regulatory frameworks such as those set by WASREB. Insights from a recent socio-economic study were shared, highlighting the community’s evolving needs and expectations. These findings provided a basis for exploring new solutions to enhance service delivery and customer satisfaction.

Participants also delved into advancements in infrastructure development, focusing on plans to expand and improve water and sanitation networks. The adoption of innovative water treatment and distribution technologies was another key area of focus, along with strategies for enhancing customer service and fostering environmental sustainability.

The event underscored Nyewasco’s commitment to operational excellence, environmental stewardship, and community welfare. By engaging with industry experts and stakeholders, the company reaffirmed its dedication to achieving regulatory compliance and implementing sustainable practices that benefit the community.

Nyewasco expresses heartfelt gratitude to all attendees for their contributions and active participation. The insights and recommendations gathered during the conference will guide the company in implementing effective solutions that enhance operational efficiency and improve customer experiences.

This conference marks a significant milestone in our journey to build a more sustainable and impactful future. Together, we will continue to create innovative pathways for better service delivery and community development.