Our attention has been drawn to individuals masquerading as NYEWASCO staff who are going round homesteads and business premises threatening our customers of a mass disconnection. We distance ourselves with such individuals and reiterate that NYEWASCO is a corruption free zone. We do not ask our customers for any money to avoid disconnection. We also do not receive cash payments for water bills. We advice our customers to use our paybill to settle their bills. Do not make any arrangements with anyone outside the office. In the event that such people approach you, kindly report the matter to the police with immediate effect. You can also Tambua our staff by using ussd code *483*60#. Always insist on proper identification from everyone who claims to be our member of staff. Please be advised.

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