Nyeri Water and Sanitation Company has launched a new APP that supports multiple water accounts. This comes as a relief for customers who have more than one account registered in their name. Unlike the previous APPs where a customer could only access one water account at a time, the revolutionary APP allows customers to operate multiple water accounts at a go. This is in a bid to improve the customer service experience. Landlords and house agents can now keep track of the water accounts of their properties or properties under their management respectively. In addition, the company has also introduces a USSD short code that has the same properties. The services available on the APP are as follows;
- Lipa maji services
- Jisomee meter
- Buy water tokens
- Bowser services
- Exhauster services
- Apply for a new water connection
- View bill/ statement
- Report complaint
- Track water usage among other services
The APP is also user friendly and easily available on Google Play store. Customers can also follow the following link to download the NYEWASCO APP.
https://play.google.com/store/apps/details..
